General

FAQ: Data hosting and ownership

Question:

Where is my project data hosted and do I still own it?

Answer:

Your WorksOS project data is hosted on an Amazon Web Services (AWS) server. Local (in country) hosting is not available at this time. You remain the owner of your data.

FAQ: Landfill functionality

Question:

Will Landfill functions ever be included into WorksOS?

Answer:

No. Landfill specific functionality will not be included in WorksOS. However, basic compaction-based functionality is present in WorksOS and can be used.

FAQ: Language Support

Question:

What languages does WorksOS support?

Answer:

Danish, German, Dutch, English, Spanish, French, Italian, Norwegian, Japanese, Finnish

FAQ: Licensing

Question:

Do I have to pay ‘per device’ for WorksOS?

Answer:

No. WorksOS has a user-license based model. This means one or more people within an organization can get WorksOS licenses. Once you/they have the licenses, you/they can monitor multiple projects without paying an additional subscription ‘per device’. As a device comes into a project and reports data, that data is directly associated with the project.

Note: Subscription to Trimble WorksManager is required. Which means the customer does pay a small amount ‘per device’ for connectivity between field and office.

FAQ: Processing TAG files without WorksManager

Question:

I have Trimble Connected Community (TCC), but not WorksManager. Will automatic TAG (.tag) file processing work for me?

Answer:

No. You need WorksManager in order to trigger automatic .tag file processing in WorksOS.

FAQ: Reasons to Purchase WorksOS

Question:

Why should I buy WorksOS?

Answer:

Top Reasons to Buy

Trimble WorksOS, a cloud-based operating system, integrates data to deliver productivity and real-time progress to plan for site supervisors and project managers to maximize job site efficiency. Trimble WorksOS answers the questions you are asking.

• Turn your machines into surveyors - Automatically tracks the progression of the work completed using an understanding of the changing ground surface using machine survey data to calculate cut/fill quantities each day relative to an original ground survey.

• Use machine surveys where surveyors cannot go safely - Machine as-built surface surveys can complement traditional surveys

• View Machine progress - View how each machine is progressing to design.

• Invoice quickly and accurately with supporting data included - Send As-Built Surfaces and Cut/Fill maps with invoices

• Visualize, analyze and export compaction data - Meet and prove your pass count and compaction standards

• Combine input data - As-built data, surveys, and designs. Check volume quantities from survey or to design.

• See progress and quality metrics for each area of the project - Calculates working rates for Geofenced areas based on the successive progress calculations as a way to quantity productivity rates.

• Track exact quantities of expensive imported materials filled and graded - Imported materials such as sand, gravel and aggregate can be filled and graded to design to ensure only the correct amount of material is used

FAQ: Sharing a user license

Question:

Can my user license be shared?

Answer:

No. Each user license is ‘named', i.e., it is assigned to a single email address at a given point in time.

FAQ: Sharing TAG files

Question:

Will it be possible to share TAG files (.tag) from one account to another in the future, i.e., a subcontractor sharing their work with the main contractor?

Answer:

If the main contractor and subcontractor both have WorksOS licenses, then they will be able to share projects with one another. The existing ‘invite user to project’ mechanism in WorksManager will enable this.

FAQ: Subscriptions

Question:

Will WorksOS subscription be ‘per project’?

Answer:

No. WorksOS requires a subscription. Once you have obtained a WorksOS subscription, you can monitor multiple projects. There is no limit.

FAQ: Support for truck cycles

Question:

What about truck cycles like in VisionLink 2D?

Answer:

Truck cycles are not supported in WorksOS at this time. However, the team is actively looking to incorporate load/cycle counting into WorksOS. Unfortunately, there is no definite timeline on the availability of this feature within WorksOS.

FAQ: Transferring a license for an ex-employee

Question:

If a person leaves my company, can someone go into the License Manager and re-assign the WorksOS license?

Answer:

Yes. The customer Administrator for WorksOS can go into License Manager and reassign the WorksOS license to a different user.

FAQ: Transferring a user license

Question:

Can a user license be ‘transferred’?

Answer:

Yes. Your WorksOS administrator can re-assign a license to a different user at anytime.

FAQ: Trimble PULSE features in WorksOS

Question:

Will Trimble PULSE be integrated into WorksOS?

Answer:

Not at the time of initial release. However, this is something that the product team is actively looking into. Unfortunately, there is no definite timeline on the availability of PULSE features within WorksOS.

FAQ: What and who WorksOS is for

Question:

What is WorksOS and who is it for?

Answer:

WorksOS is a new job site monitoring solution from Trimble. It provides you with real-time view of work being done on the job site while allowing you to monitor progress and productivity without wasting time. WorksOS is designed for Site Supervisors, Production Managers, and Project Managers.

FAQ: WorksManager projects in WorksOS

Question:

I subscribe to WorksManager. Will all of my WM projects automatically show up when I buy a WorksOS user license?

Answer:

No. Only the projects that you ‘are a member of’ (in WorksManager) will show up within WorksOS. As a WorksOS user, if you need access to an additional project, you will have to

1. Login to WorksManager.

2. Browse to the project you want access to.

3. Invite yourself (using the email address) to the project.

FAQ: WorksManager Requirement

Question:

Do I need WorksManager in order to use WorksOS?

Answer:

Yes and No.

WorksOS shares projects, users ,and devices with WorksManager. If you want automatic processing of production data, you will need WorksManager. Alternatively, you can manually import .tag files generated by Trimble machine control systems and visualize progress that way. This ‘manual’ way does not require you to have a WorksManager subscription.

FAQ: Working with GCS vs. Earthworks

Question:

What things do I need to consider between GCS and Earthworks machines...as far as WorksOS is concerned?

Answer:

For GCS, mapping settings need to be turned on. Earthworks has these on by default. In GCS, it is highly recommended to have additional blade and ground sensors installed and configured. With Earthworks systems, the in-ground blade sensors and settings are already included.

Next topic: Projects